Last updated: August 25, 2026
Returns and exchanges
We accept requests for both defective and non-defective merchandise, and exchanges are available subject to current stock. A non-defective request may involve a change of mind, personal preference, or choosing the wrong item. Damage, defects, missing parts, incorrect products, and material differences from the description may also qualify for review.
Condition and request window
Eligible goods must be new and unused, remain in their original condition, and include the original packaging, labels, and supplied accessories. Contact us within 30 days after delivery with the order number, checkout email, and a clear explanation.
Evidence and mail-return instructions
For damage, a defect, a wrong item, or missing contents, include clear photographs or video of the item and packaging. Returns are handled by mail. A return label is included in the package and is free to use. Do not mail merchandise before receiving authorization and instructions.
Fees, exchanges, and refunds
No restocking fee is charged. An approved exchange depends on available inventory. Once a refund is approved, we send it to the original payment method within 10 days; the financial institution may require additional time to post it.
Email: hamashi561@gmail.com
Mailing address: 139 N Michigan St, South Bend, IN 46601, United States
Phone: (501) 732-1207